Emergency instructions

  1. If you are injured in Mexico, CALL US.. FROM MEXICO DIAL: 001-619 425-5080, (001-800-850-1239 OR 001-619-692-2104), to let us know YOUR NAME, DATE OF BIRTH the type of accident, your injuries and your location..AND THE PHONE NUMBER WHERE WE CAN CALL YOU BACK.
  2. We need to know if there is someone with you that has medical knowledge that can describe your injuries.  Is there a vehicle that can move you to the nearest medical facility?
  3. If possible, get to the closest Medical Facility until help arrives. CALL US when you arrive at the medical facility and give us the NAME, CITY, TOWN OF THE HOSPITAL OR CLINIC AND TELEPHONE NUMBER of the facility.
  4. If you can’t move from where you are because of your injuries, or because there are no roads for an ambulance to pick you up, or there is no landing area for a fixed wing aircraft… then WEE NEED YOUR GPS COORDINATES AND STAY THERE UNTIL HELP ARRRIVES….WE CAN THEN SEND A HELICOPTER TO PICK YOU UP.
  5. We will CALL YOU BACK TO LET YOU KNOW WHAT TIME YOU WILL BE PICKED UP to bring you to a U.S. Hospital.  MAKE SURE THE PHONE LINE IS CLEAR.
  6. We will contact your “EMERGENCY CONTACT” to let them know that we are working to bring you back to a U.S. Hospital.
  7. UNDERSTAND THAT IT WILL TAKE A FEW HOURS UNTIL HELP ARRIVES TO YOUR SITE, therefore, IF AT ALL POSSIBLE, GET TO THE CLOSEST MEDICAL FACILITY SO THAT YOU MAY RECEIVE IMMEDIATE MEDICAL ATTENTION…